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ITIL 5 Foundation (Version 5) ® 2026

Last verified: June 2026

Download free on Android & iOS. Start with 3 free question sets and a complete ITIL 5 study guide. Unlock premium for 500+ questions.

✓ Free Download ✓ Free Study Guide ✓ New ITIL Version 5
ITIL 5 Foundation (Version 5) exam prep app with practice questions and study materials

⚡ Quick Facts
Quick Answer: The ITIL 5 Foundation (Version 5) exam from PeopleCert has 40 multiple-choice questions, a 60-minute duration, and a 65% passing score (26/40). The standalone exam fee is $690 USD; ITIL 4 holders can bridge for $263. Launched February 2026, ITIL 5 adds AI governance, the Digital Product & Service Management (DPSM) model, and an eight-activity service value chain. ExamCert has 500+ free practice questions.

98%
Pass Rate
12,000+
ITIL Certified
4.8/5
Average Rating

ITIL 5 Foundation (Version 5) Study Materials

ITIL 5 evolves ITIL 4 for AI-native, platform-based service delivery. The Foundation certification validates your understanding of the Service Value System, guiding principles, the four dimensions, and the new Digital Product & Service Management approach.

500+ ITIL 5 Questions

Scenario-based questions covering the Service Value System, guiding principles, four dimensions, and the eight-activity service value chain

AI Governance & DPSM Coverage

Master ITIL 5's new concepts: AI governance, Digital Product & Service Management, Complexity Thinking, and Industry 5.0 human-centricity

Weekly Updates

New questions added weekly, aligned to the latest PeopleCert ITIL 5 Foundation syllabus

How to Prepare for ITIL 5 Foundation

Follow our proven study strategy used by thousands of successful candidates

What's Included

  • 500+ exam-style practice questions
  • 10 complete practice sets
  • Free comprehensive study guide
  • Detailed explanations for every question
  • Weekly question updates
  • Progress tracking & weak area analysis

Study Tips from Top Scorers

  • 1.Score 85%+ consistently on practice tests before booking your exam
  • 2.Review explanations for BOTH correct and wrong answers
  • 3.Use the Study Guide for quick revision 2-3 days before exam day
  • 4.Focus extra time on domains where your scores are lowest
  • 5.Take timed practice sets to build exam-day stamina

ITIL 5 Foundation (Version 5) Syllabus Areas

40 questions in 60 minutes. Passing score: 65% (26/40). Closed-book. Exam fee: $690 USD (ITIL 4 bridge $263).

Concepts

Key Concepts of Service Management

Value, outcomes, costs, risks, services, products, and the new DPSM lens

Principles

The ITIL Guiding Principles

Focus on value, start where you are, progress iteratively, collaborate, think holistically, keep it simple, optimize & automate

Dimensions

The Four Dimensions

Organizations & people, information & technology, partners & suppliers, value streams & processes

SVS

Service Value System & Value Chain

Governance, continual improvement, and the expanded eight-activity service value chain

AI / DPSM

AI Governance & Digital Products

AI-native service management, Complexity Thinking, Industry 5.0 human-centricity, and DPSM

WHY ITIL 5

Why ITIL 5 Foundation?

The 2026 refresh of the world’s most adopted ITSM framework. Essential for service managers adopting AI and platform delivery. Strong salary premium for ITIL-certified professionals.

Free vs Premium ITIL 5 Foundation Practice Questions

FREE FOREVER

Free Download

  • 3 full question sets (100+ questions)
  • Complete ITIL 5 study guide
  • ITIL 5 glossary & practices reference
  • Progress tracking
Premium

Unlock Everything

  • All 500+ practice questions
  • Exam Guide
  • Weekly updates
  • 100% refund guarantee

Who Is the ITIL 5 Foundation Exam For?

Target Audience

ITIL 5 Foundation validates a holistic understanding of modern, AI-enabled IT and digital service management. Ideal for service managers, IT operations and support staff, project managers, business analysts, and any professional moving from ITIL 4 to Version 5.

Recommended Prerequisites

  • No prior ITIL experience required
  • ITIL 4 holders can take the shorter bridge exam
  • Basic familiarity with IT or digital services is helpful
  • Interest in service value, AI governance, and DPSM

Official Exam Details

Exam Code
ITIL 5
Level
Foundation
Duration
60 minutes
Questions
40 questions
Passing Score
65% (26/40)
Exam Fee
$690 USD

Format: Multiple choice (closed-book)

People Also Ask About ITIL 5

Quick answers to the most common questions

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What Our Users Say About ITIL 5 Foundation

★★★★★4.8/5 from 12,000+ users

"The Service Value System and guiding principle questions were exactly like the real ITIL 5 exam. Passed Foundation on my first attempt!"

SM
Sarah Mitchell
Service Delivery Manager · Verified User

"Coming from ITIL 4, the AI governance and DPSM questions helped me bridge to Version 5 quickly. Clear, modern explanations."

RK
Raj Kapoor
IT Operations Lead · Verified User

"The eight-activity service value chain questions were spot-on. This app covered every new ITIL 5 concept I was tested on."

EL
Emma Larsson
ITSM Consultant · Verified User

"Four dimensions and continual improvement questions were realistic. Scored well above the passing mark after just two weeks."

DM
David Moreau
Change Manager · Verified User

"Best ITIL 5 prep available. The practice sets gave me comprehensive coverage of the whole Foundation syllabus."

PN
Priya Nair
Problem Manager · Verified User

"The Complexity Thinking and Industry 5.0 questions were the differentiators. Quick study, confident pass!"

TC
Thomas Clarke
Service Owner · Verified User

Download ITIL 5 Foundation Practice App

Available on Android & iOS

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ITIL 5 Foundation 2026

FREE
  • 3 Free Question Sets
  • Free Study Guide
  • ITIL 5 Practices Reference
  • Progress Tracking

100% refund if you fail first attempt

ITIL 5 Foundation Exam FAQ

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