Online Proctoring Tips for Certification Exams: Complete Guide
Complete guide to online proctored certification exams. Setup tips, system requirements, room preparation, and troubleshooting.
Table of Contents
Online proctored exams let you take IT certifications like AWS, Azure, and GCP from the comfort of your home. While convenient, online proctoring requires careful preparation to avoid technical issues.
Online Proctoring Overview
Online proctored exams use webcam monitoring, screen sharing, and AI-assisted surveillance. A live proctor watches your session. Pearson VUE (OnVUE) handles AWS and Azure exams; Kryterion (Sentinel Secure) handles GCP exams.
System Requirements and Setup
- Operating system: Windows 10/11 or macOS 12+
- Internet: Minimum 3 Mbps download and upload; wired Ethernet recommended
- Webcam: Built-in or external with at least 640x480 resolution
- Microphone: Working microphone required
- Display: Single monitor only (disconnect additional monitors)
Warning: Run the system test at least 48 hours before your exam. See our Pearson VUE system test guide for step-by-step instructions.
Room Preparation Checklist
Room Setup Checklist
- Clear desk of all items except computer and ID
- Remove all paper, books, sticky notes from reach
- Unplug or cover additional monitors
- Close all non-exam applications
- Ensure no one else will enter the room
- Disable all phone notifications and alarms
- Close curtains or blinds to reduce glare
- Place a sign on your door asking not to be disturbed
- Have your government-issued photo ID within reach
The Check-in Process
Log in 30 minutes before your scheduled exam time. The check-in involves launching the proctoring software, taking a face photo, photographing your ID, doing a 360-degree room scan, and waiting for a proctor to connect. This typically takes 15-20 minutes.
During the Exam: Rules and Tips
- Stay visible: Keep your face in the webcam frame at all times
- No talking: Do not read questions aloud or mutter
- No looking away for extended periods
- No leaving your seat (no bathroom breaks)
- No covering your mouth
- Use the built-in digital notepad for scratch work
Tip: Use the bathroom before starting check-in. For exams lasting 2+ hours, this is essential. Have a clear glass of water within reach.
Common Issues and Fixes
- Webcam not detected: Close other apps using camera, try different USB port
- Internet disconnection: Exam should resume on reconnect; contact support if not
- Proctor not connecting: Wait 15 minutes, then use live chat
- Software crash: Restart and log in again; progress is saved server-side
For more troubleshooting, see our Pearson VUE troubleshooting guide. For booking, visit our AWS booking guide or Azure booking guide.
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